Hotel low season is strange in October

Hotel low season is strange in October.

The students who ran the front desk in the summer are now back in class, and the owner is at the reception again.

Still expected to fill rooms for November, with no extra hands.

The fix doesn't need another hire.

Make sure someone can book at 11pm without talking to anyone.

I recently found a resort's booking engine with no rates loaded. Every guest who clicked Book hit a dead end.

Then give people nearby a reason to come now.

A midweek offer for anyone within an hour's drive does more than waiting for summer.

Save this for the next time you're stuck on reception wondering why the rooms are empty.

If you run a small hotel: who's covering your front desk this autumn? Tell me on LinkedIn.